Shipping Policies

◊  We ship orders using USPS or UPS.  You are given the option to select which shipping method you prefer at checkout if you prefer a more expedited method than the default option.  Delivery times depend on your location as well as the postal service you select. Rates are calculated for you at checkout.  ◊

Customers in the UK or the EU please note that this business is not yet set up to collect VAT and you may be charged for these duties upon delivery in your home country.  

***Please note that we are not responsible for your package once it is in the hands of the shipping carrier. If your package tracking lists your package as delivered and it is not there, please contact your neighbors first and wait a few more days for delivery before reaching out to us.  Lost packages are not our responsibility, and we will direct you to file a claim with USPS. If you are an international customer (outside of the United States), please contact us to initiate a claim for you.***

The Red Pansy ships using Eco-Enclose and Pollastic recycled poly mailers and other recycled shipping materials, please visit this link for more information on how you can re-use and recycle your mailers!